1. How do I bring in my items?
You can bring items in during normal business hours with no appointment necessary.
We accept 2 standard sized bins of clothes & shoes per day per person. We request that clothing be freshly laundered and laid flat or neatly folded and self-contained in a box, bin, or reusable bag. We are unable to accept clothing and shoes in plastic bags.
Toys should be cleaned, contain working batteries if required, and have their parts or accessories.
Equipment items should be clean, contain working batteries if required, and have any parts or accessories with it.
There is no limit on the amount of toys and equipment you can bring in at once.
We offer both consignment and buyout. See below for details.
2. Consignment VS. Buyout
Consignment:Receive a higher percentage of the selling price if and when your items sell. Items still belong to you, if they don't sell after 60 days you can receive your items back. You are responsible for checking the balance on your account as we are unable to call when items sell or to notify you of the end of your consignment period.
Buyout:Cash or store credit as soon as we process your items. No waiting for your items to sell.
3. Is Consignment or Buyout the better choice?
4. Is there anything you don't accept?
Yes, there are some items that do not sell well for us or are safety issues. That list includes but is not limited to:
- Car Seats
- Bath Tubs
- Stuffed Animals
- Breast Pumps
- Recalled Items
- Items smelling of smoke
- Items with excessive wear or staining
- Used undergarments
Some items we only accept on buyout. That list includes but is not limited to:
- Apparel that is not current season
5. How do I get money for my stuff?
When you bring items in we create an account for you where the money goes. You can choose to use the money on your account as in store credit for purchases or you can opt to take cash.
If your account goes inactive for 6 months (no items are brought in and no purchases are made) then the money on your account goes to store credit only.
If your account remains inactive for 12 months after it becomes store credit then there is a $5 maintenance fee per year that it is inactive.
6. How much do you pay?
- 40% of the selling price when an item sells for under $30.
- 50% of the selling price when an item sells for $30 or more.
- Selling price may be affected by coupons and sales.
- Receive 20-30% of what we price items for.
- High demand items in excellent condition receive up to 50% of what we price it.
- No waiting for your items to sell.
- The amount you receive is not affected by coupons or sales.
7. Can you tell me how much I will get for my items?
8. Consignment: What if some of my items don't sell?
If you choose to consign your items they are consigned for 60 days. Any unsold items can be returned at your request. You must call and give us 24 hours to pull your expired items at the end of your 60 days. If you don’t pick up expired items they become property of Oodles Consignment Boutique and may be donated to one of our charities of choice. There are no exceptions.
Please note that due to the number of consignors we have we are unable to give reminder calls about expiring items.
9. What charity do you support?
10. Can I get a copy of your Consignor Agreement?
11. Do you offer shipping?
We now offer shipping to the continental U.S.! Flat rate shipping is available for $8.95 on all items labeled "Shippable" on the product page. Orders over $75 ship free! Some items are available as local pick up only and are clearly labeled.
We are unable to offer shipping on most toys & equipment items. These items are labeled "Store Pickup Only". If you have one of these products in your cart you will be notified at checkout.
Every effort is made to ship orders within 24 business hours.
12. Do you accept returns?
Returns are accepted on clothing, shoes, and select retail items with discounts up to 30% when processed within 7 days.
In store returns must have original tags attached and receipt. Returns will be processed as an exchange for other merchandise or will be issued on a gift card for future in store purchase.
Online returns must be requested within 7 days of the date of delivery. Items must have original tags attached and be post marked within 3 days of the request to return. Return shipping is the customers responsibility and original shipping is not refundable. Refund will be issued to original payment. Contact store for complete details at 386-951-1909.
Toys, equipment, and all items with a discount greater than 30% are considered final sale items.